"Anything from the trolley?"
—The lady advertising the trolley[src]

The Trolley witch (born before 1830, fl. 2020[3]) was an elderly witch who was one of the two known crew members aboard the Hogwarts Express, and the Wizarding train (platform 7 1/2).[4] She came around during the middle of the journey, pushing the Honeydukes Express, with lots of goods to purchase. If someone tries to rob the HoneyDuke’s Express, her hands would turn into sharp knifes and would turn the sweets into deadly weapons


She was hired around 1830 by Ottaline Gambol. She claims to have made around six million Pumpkin Pasties and reveals to Albus Potter and Scorpius Malfoy that she secretly made them into mini grenades. She then threw one to prove it. She also claimed to have done something to Chocolate Frog Cards too. She stated that people buy her food but never really notice her and that she couldn't recall the last time someone asked her name, something which she herself has even forgotten.[1]

In 1993, she provided Cauldron Cakes to Harry Potter, Ronald Weasley and Hermione Granger. When they tried and failed to wake Professor Remus Lupin, noting that he looked like he could do with food, she kindly noted that she would be up front with the conductor if Lupin were to wake.[5]

In 1997, she attended the funeral of Albus Dumbledore.[6]

She apprehended Albus and Scorpius when they tried to get off the Hogwarts Express, stating that others such as Sirius Black and his cronies and Fred and George Weasley have tried before but failed. She told them that the train doesn't take too kindly to students trying to get off it before it reaches its destination, and transfigured her hands into claws to scare them. She then asked them to go back to their seats. When the two nevertheless escaped, she was highly embarrassed.[1]

Personality and traits

"Anything sweet for you, dear?"
—Trolley lady to Harry Potter[src]

The witch is elderly and slightly hunchback. She is, however, a solemn but kind person, treating and serving all the passengers of the Hogwarts Express equally and kindly. However, she gets upset when students try to get off the train and turns more sinister, turning her hands into claws to scare them.[1]

Behind the scenes

  • The food trolley lady was portrayed in Harry Potter and the Philosopher's Stone by Jean Southern, while in Harry Potter and the Goblet of Fire, she was portrayed by the late Margery Mason. It may be possible, however, in the film, that the two trolley ladies could be different people.
  • In the level "News From Azkaban" in LEGO Harry Potter: Years 1-4, some students are standing in front of carriage doors on the train, and one must levitate sweets from the trolley to the students' hands, for the doors to open.[3]
  • Because of the Trolley witch's behaviour in The Cursed Child, some have believed her to be some sort of incarnation of the Hogwarts Express itself rather than a normal witch.
  • Aged around 161 at the time of her first appearance and 190 in The Cursed Child, she was an unusually old witch.


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Notes and references